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 You Are Here: HOME >Commercial Bank >Corporate Banking >Corporate Internet Banking >FAQ
FAQ
 

I. Featured Functions

1. How to download the bank statement?
Customers may check, download and print bank statements through corporate internet banking. The bank statements contain the account information and the transaction log sheets, and meet the needs of customers for account checking and statistics.
★ Click here to see the steps to download a bank statement

2. How to download MT103 receipt?
MT103 receipts are documents of payment details generated when customers make international transfers through the bank. Customers may download MT103 receipts in PDF through corporate internet banking.
★ Click here to see the steps to download an MT103 receipt

3. How to download MT940 SWIFT message?
MT940 is a format for customer bank statements sent by the account bank to the bank where the account holder is authorized to receive the bank statement, which contains all active transaction information of an account to facilitate the centralized account management of the customer.
★  Click here to see the steps to download an MT940

4. How to make a quick check of the remittance status?
Customers may check the status of their remittance instructions through corporate internet banking, and ICBC Singapore Branch may track the real-time progress of the remitted funds with the SWIFT GPI technology.
★ Click here to see how to check the remittance status with GPI

5. How to register corporate PayNow and make payments?
Customers may register your account for PayNow by linking SGD Current Account to your Unique Entity Number (UEN) using ICBC Corporate Internet Banking.
★ Click here to see how to register corporate PayNow and make payments

II. Corporate Internet Banking FAQ
If you need to reset your login password to the corporate internet banking or password of your E-token, replace or reapply for a new E-token, unfreeze an account, or add or delete an account, please contact your corporate customer manager, fill in the Corporate Internet/Mobile Banking Application&Modification Form(click to download), and mail it to 6 Raffles Quay #23-01 Singapore 048580 (with the receiver being your corporate customer manager).

III. Contact Us
Your business and needs mean a lot to us. If you have any questions, please contact your customer manager or our 24h customer service hotline + 65 6369 5588.
The official WeChat account of "ICBC Singapore Branch" has been launched. You may get the latest business and product information by subscribing to the official WeChat account. It's divided into such three sectors as "Service Guide", "Product Information" and "Featured Services". You may get the latest news on corporate internet banking in "Corporate Banking Services" in "Product Information". Search "ICBCSG" on WeChat or scan the following QR code to follow the account:


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