Dear Valued Customers,
As part of the Bank’s continuous effort to go green, your Annual Fixed Deposit paper statements will be switched to e-statements with effect from January 2020. Thereafter, your Annual Fixed Deposit e-statement will be accessible via your personal E-banking portal from 31 January 2020. Customers without E-banking may visit any ICBC Singapore sub-branches to apply.
Customers can opt-in to continue receiving Annual Fixed Deposit paper statements before 25th December 2019, by either: (1) Calling our 24-hours customer service hotline at +65 6369 5588; or (2) Over the counter at any of ICBC Singapore’s sub-branches.
Please refer to the FAQs on e-statements uploaded on www.icbc.com.sg for more details or call our 24-hours customer service hotline at +65 6369 5588 for further assistance
Thank you for banking with us.
Yours Sincerely,
Retail Banking Department Industrial and Commercial Bank of China Limited, Singapore Branch
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