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Frequently Asked Questions
 

1. Precious Metal Account Trading FAQ

2. E-statement for Annual Fixed Deposit Statements FAQ

3. User Gudie for Debit Card Activation

4. Corporate Mobile Banking FAQ

5. PayNow (Individual) FAQ

6. FAST FAQ

7. PayNow CorporateFAQ

8. Step-Up Deposit FAQ

9. ICBC Mobile Banking(Biometric Login Service)FAQ

10. Guide to change your Transaction Alert Threshold / Update Personal Information

11. GIRO ID FAQ

12. Union Pay QR Pay FAQ

13. eGIRO FAQ

14. Sync Account FAQ

15.Individual Monthly E-statements FAQ

16. ICBC Digital Token Frequently Asked Questions (FAQ)

17.Deposit Insurance Scheme