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Security Alert: Heightened Risk of SMS and email phishing scams targeting bank customers in Singapore

Dear Valued Customer,

Please stay vigilant against SMS and email phishing scams. ICBC Singapore will never ask you to reveal sensitive information (e.g. Internet Banking Credentials, Password, PIN, OTP or 3-digit CVV/CVC) over emails, SMS or phone calls whether for purpose to validate your account or for any other reasons. Please do not click on any clickable links in any SMS or email purporting to be sent from us or call any numbers provided in such SMS and email.

Please contact the Bank’s Hotline directly at +65 6369-5588 to report any suspicious activities or if you suspect you are a victim of fraud, or if you have any doubt about any SMS or email purporting to be sent from us.

Yours Sincerely,
Industrial and Commercial Bank of China Limited, Singapore Branch

20 January 2022