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Notice of Paper Statement Fees
Dear Valued Customers, 

As part of the Bank’s continuous effort to go green, paper statements service will be charged S$ 2 per month from October, 2023. However, this service fee is not applicable for customers aged 65 and above.

E-statement via our personal E-banking or mobile banking portal is provided for free of charge to view and download.

E-banking users (Desktop vision): “my account” -> “account enquiry” -> “monthly statement”.

Mobile banking users: “all” -> “financial assistant” -> “statement management”.

If you would like to access to personal banking or mobile banking, please kindly apply over the counter at any of ICBC Singapore’s sub-branches.

Call our hotline at +65-6369 5588 for clarification. 

Thank you for banking with us. 

Yours Sincerely, 
Industrial and Commercial Bank of China Limited, Singapore Branch
September , 2023