You Are Here: HOME > Customer Service > Announcement
Stay vigilant and beware of Scams

ICBC has noticed a rise in scam recently. Please stay vigilant and protect yourself from potential banking scam threats. Let’s ACT against Scams!

A Add security features, add ScamShield APP

Check with trusted others or official sources

T-Tell authorities, family, peers about scams

Beware of these scams types:

  • Phishing scam
  • Job scam
  • E-commerce scam
  • Investment scam
  • Fake friend call scam
  • Credit-for-sex scam
  • Internet scam
  • Government officials impersonation scam
  • Social media impersonation scam

Here are some scammers method:

  • Tempting offers
  • Unexpected friend requests
  • Pay by gift cards and credit
  • Urgent money transfers
  • OTP requests and etc.

What to do avoid being targeted as victim:
Embassies and government agencies will not request personal information or request remittances over the phone or online social platforms. If you receive a call from an unknown source, especially a call with the phone number prefix showing "+65", you can take the following measures:

  • Hang up the phone and call back according to the caller number after 5 minutes for verification.
  • Ignore the call or do not listen to the caller’s instructions for remittance or payment.
  • Verify with the embassy or the police immediately (embassy consular protection hotline: 0065-64750165; police hotline: 1800255 0000; anti-fraud helpline: 1800 722 6688).
  • Maintain communication with family and friends, do not panic when encounter problems, and listen to the opinions of family and friends.
  • If you are unfortunately defrauded, you should immediately report to the Singapore police and contact the bank where you opened your account to freeze your account, take measures to prevent further loss.

Source: Singapore Scam Alert, Singapore Police Force and China Embassy in Singapore