Dear Valued Customer,

The Singapore Police Force has published an advisory to alert members of the public where scammers would send fake SMSes with spoofed SMS Headers of Banks to victims, claiming that the victims’ cards have been suspended due to security reasons and instructing victims to contact a phone number included in the message for verification.

Remember: Do not give out your Internet Banking Credentials, OTP, Digital Token, or any ICBC related email or SMS verification approvals to other individuals.

Please contact us immediately at our hotline +65-63695588 to verify the authenticity of the information and report any suspicious fraudulent activity.

Yours Sincerely,
Industrial and Commercial Bank of China Limited, Singapore Branch

14 May 2021